This information applies to purchases from Butter Dwell for supported destinations. For assistance, email [email protected].
Destinations
We ship to the United States, Canada, and European Union member countries.
Processing and delivery
Orders are processed Monday through Friday in 1–3 business days, excluding applicable holidays. Orders dispatch from 52 S Ross St, Columbus, IN 47201, United States. Estimated transit after dispatch is 15–30 calendar days. Delivery times may vary by destination.
Cost and tracking
Standard shipping is $6.95. Shipping is free when the merchandise subtotal reaches $35.00. A tracking number is sent by email after dispatch.
Taxes and duties
Product prices include applicable taxes and import duties for the stated destinations. The order summary shows any shipping charge before submission.
Address changes and delivery issues
Email us before dispatch to request an address change or cancellation. The delivery address cannot be changed after dispatch. For a delayed, lost, or damaged shipment, contact support with the order number so we can review it.
Email [email protected]. Include your order number if your question is about a purchase.
Contact Butter Dwell