{"id":141,"date":"2026-09-27T10:19:07","date_gmt":"2026-09-27T10:19:07","guid":{"rendered":"https:\/\/butterdwell.com\/?page_id=141"},"modified":"2026-09-27T10:20:28","modified_gmt":"2026-09-27T10:20:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/butterdwell.com\/?page_id=141","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div class=\"cwtb-layout\"><section class=\"title-band\"><div class=\"wrap\"><p class=\"eyebrow\">THE USEFUL DETAILS<\/p><h1>A few quick answers.<\/h1><p>Find practical details before you choose.<\/p><\/div><\/section><section class=\"faq-list wrap\"><details open><summary>Where can Butter Dwell ship?<\/summary><p>We ship to the United States, Canada, and European Union member countries. See <a href=\"https:\/\/butterdwell.com\/?page_id=142\">Shipping &amp; delivery<\/a> for timing and cost.<\/p><\/details><details><summary>When will my order ship?<\/summary><p>Orders are processed Monday through Friday in 1\u20133 business days, excluding applicable holidays. A tracking number is emailed after dispatch.<\/p><\/details><details><summary>How much is shipping?<\/summary><p>Standard shipping is $6.95. Merchandise subtotals of $35.00 or more qualify for free shipping.<\/p><\/details><details><summary>Can I change my address or cancel?<\/summary><p>Email service@butterdwell.com before dispatch. An address cannot be changed after dispatch. See our <a href=\"https:\/\/butterdwell.com\/?page_id=143\">returns policy<\/a> for later requests.<\/p><\/details><details><summary>Can I return or exchange an item?<\/summary><p>Email us within 60 days after delivery for instructions. New, lightly used, and defective or quality-issue items are eligible for review. See <a href=\"https:\/\/butterdwell.com\/?page_id=143\">Returns &amp; exchanges<\/a> and <a href=\"https:\/\/butterdwell.com\/?page_id=144\">Refunds<\/a>.<\/p><\/details><\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>THE USEFUL DETAILSA few quick answers.Find practical details before you choose.Where can Butter Dwell ship?We ship to the United States, Canada, and European Union member countries. See Shipping &amp; delivery for timing and cost.When will my order ship?Orders are processed Monday through Friday in 1\u20133 business days, excluding applicable holidays. A tracking number is emailed [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-141","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/butterdwell.com\/index.php?rest_route=\/wp\/v2\/pages\/141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/butterdwell.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/butterdwell.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/butterdwell.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/butterdwell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=141"}],"version-history":[{"count":1,"href":"https:\/\/butterdwell.com\/index.php?rest_route=\/wp\/v2\/pages\/141\/revisions"}],"predecessor-version":[{"id":155,"href":"https:\/\/butterdwell.com\/index.php?rest_route=\/wp\/v2\/pages\/141\/revisions\/155"}],"wp:attachment":[{"href":"https:\/\/butterdwell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}